Got a question? Start here.
Browse our most frequently asked questions to
quickly find the answers you need.
Q
What is the maximum voltage supported by the high-voltage system?
A
Our high-voltage BMS system supports up to 1500V.
Q
How do I start a project with TG-EP?
A
Send us your application details, required energy and power, voltage range, and any existing equipment datasheets. Our team will review, propose an optimal architecture, confirm compatibility, and provide a clear quotation and delivery schedule.
Q
Do you offer BMS solutions for 215kWh and 261kWh configurations?
A
We provide tailored BMS solutions for these specifications. Contact us for product specification if needed.
Q
What is the maximum current (Amps) supported by the high-voltage system?
A
We currently support up to 250A, but custom solutions can be provided based on your requirements.
Q
How many M16S and M52S units can be connected in series?
A
Currently, the M16S supports up to 20+ units in series, while the M52S supports 6 to 7 units.
Q
Are you compatible with different inverter and PCS brands?
A
Yes. We integrate with major PCS and hybrid inverter brands via Modbus TCP/RTU and other standard protocols. Our engineering team can confirm compatibility and provide tested communication mappings for your specific model.