Introduction
The website domain is provided by Shenzhen Tringo Control Co., Ltd. (hereinafter referred to as “we”, “us”, or “our”). When you use our services, we may collect and use your relevant information. We aim to explain through this Privacy Policy how we collect, use, store, and share such information, as well as how you can access, update, control, and protect it. This Privacy Policy is closely related to the services you use under the website domain, and we encourage you to read it carefully and make choices as guided when necessary. Technical terms in this Policy are expressed clearly and concisely, with links provided for further explanations.
By using or continuing to use our services, you agree to the collection, use, storage, and sharing of your information as outlined in this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please contact us via the Contact Information provided.
1. Information We Collect
We—or our third-party partners—may collect, store, and use the following types of information to provide services. If you do not provide certain information, you may not be able to register as a user of our services, enjoy certain services, or achieve the intended service outcomes.
Personal Information: Information you provide when contacting or consulting with us, such as phone number and email address.
Location Information: When you enable location features and use location-based services, we may collect your geographic location via GPS or Wi-Fi. You can stop the collection by disabling location functionality.
Log Information: During your use of our services, the system may collect information through cookies, identifiers, and related technologies, including device, browsing, and click information. This is stored as log information to provide a personalized user experience or ensure service security. You can refuse or manage cookies, identifiers, or related technologies through your browser settings.
2. Information Storage
2.1 How and Duration of Storage
We store your information securely, using methods such as local storage, databases, and server logs. Generally, we only retain personal information as long as necessary to fulfill service purposes or as required by laws and regulations.
2.2 Storage Location
We store personal information collected within mainland China in servers located in China. Currently, we do not transfer or store your personal information abroad. If we plan to do so in the future, we will inform you of the purpose, recipients, security measures, and risks of such transfers and obtain your explicit consent.
2.3 Service Termination
If our products or services cease operations, we will notify you via push notifications or announcements, and delete or anonymize your personal information within a reasonable time frame, unless legal regulations specify otherwise.
3. Information Security
We employ various security technologies and procedures to prevent loss, misuse, unauthorized access, or disclosure of information, such as using encryption (e.g., SSL) in certain services to protect your personal data. However, due to technical limitations and potential malicious actions, absolute security cannot be guaranteed. You should understand that your access systems and communications networks may be affected by factors beyond our control.
4. How We Use Information
We may use the information collected while providing you with services for the following purposes:
Delivering services to you.
Identity authentication, customer support, security safeguards, fraud detection, archiving, and backups to ensure service safety.
Designing new services and improving existing ones.
Understanding how you access or use our services to respond to personalized needs (e.g., language and location settings, personalized assistance).
Providing targeted advertisements instead of generic ones.
Evaluating and improving the effectiveness of advertisements, promotional activities, and other outreach.
Software authentication or managing software upgrades.
Inviting you to participate in surveys related to our products or services.
5. Information Sharing
Currently, we do not proactively share or transfer your personal information to third parties. If any sharing or transferring of your personal information is necessary, we will obtain your explicit consent or confirm your authorization before proceeding.
For advertising purposes or evaluating and optimizing ad effectiveness, we may share partial data with advertisers and their agents, under strict privacy protection measures as per our agreements and policies, ensuring individual identities are not identifiable.
We will not share personally identifiable information (e.g., your name or email address) unless you explicitly authorize us to do so.
We will not publicly disclose collected personal information. If public disclosure becomes necessary, we will inform you of the purpose, type of information disclosed, and potential sensitivity, and seek your explicit consent.
In the event of mergers, acquisitions, or transfers of assets, we will notify you and require the new controller to protect your personal information per this Privacy Policy or a higher standard.
Without prior consent, we may still share, transfer, or disclose personal information as required by law in the following circumstances:
Matters related to national or defense security.
Public safety, health, or major public interest issues.
Criminal investigations, prosecutions, trials, or enforcement of judgments.
To protect personal or others' life or property where consent is difficult to obtain.
Information voluntarily publicized by the information subject.
Information collected from legitimately publicly available sources (e.g., news reporting, government disclosures).
6. Your Rights
During your use of our services, we may offer settings that allow you to query, delete, correct, or withdraw your personal information as applicable. Please follow provided instructions to conduct these operations. We also set up complaint and feedback channels and will respond promptly. If you cannot exercise your rights through these means, you may submit a request using the contact information in this Privacy Policy, and we will respond in accordance with legal regulations.
If you decide to discontinue using our products or services, you may request account cancellation. After cancellation, unless legal regulations specify otherwise, we will delete or anonymize your personal information.
7. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. If changes occur, we will notify you of the new Privacy Policy and its effective date. Please carefully review any updates. Continued use of our services constitutes agreement with the updated Privacy Policy.
8. Protection of Minors
We encourage minors under 18 to use our services under the guidance of their parents or guardians. We advise minors to have their parents or guardians review this Privacy Policy before submitting personal information and recommend obtaining their permission and guidance.
